Privacy Policy

This privacy notice explains how information submitted through the Dr. Hari Om Gupta website is used for clinic enquiries and appointment management.

Information we may collect

Depending on the form you use, the website may collect your name, mobile number, optional email address, selected clinic, preferred appointment date and time, consultation reason and any brief note you choose to provide. Technical information such as the referring page, basic analytics events and security logs may also be recorded to operate and protect the service.

Why the information is used

Information is used to respond to enquiries, arrange and manage appointments, route requests to the appropriate clinic team, maintain operational records, improve the website and protect the service from misuse. The website is not intended for uploading reports, prescriptions or highly sensitive medical records through general enquiry forms.

Communication and service providers

The clinic may contact you by phone, email, WhatsApp or another configured communication channel when this is necessary to manage your enquiry or appointment. Hosting, email, analytics or messaging providers may process limited information on behalf of the practice where those services are configured.

Retention and security

Records are retained only for operational, clinical-administrative, legal or security purposes as reasonably required. Access to administrative records is restricted to authorised practice personnel and service systems. No website can guarantee absolute security, so avoid sending information that is not needed for your enquiry.

Your choices

You may contact the clinic to ask about correction of contact details or other reasonable privacy requests relating to website enquiries, subject to any record-keeping obligations that apply to the practice.

Contact

For privacy questions about this website, use the contact details published on the site for Dr. Hari Om Gupta / Arna Surgicare.

Last reviewed: 18 October 2026.